Dear Customer,

Thank you for reaching out to us regarding your return request. We understand that sometimes items need to be returned, and we're here to assist you through the process.

Return Instructions:

1. Please ensure that the item(s) you wish to return meet our return eligibility criteria:
   • Items must be returned within 3 days of receipt.
   • Items must be in their original condition, unworn, unwashed, and with tags attached.
   • Items must be returned in their original packaging.
2. Contact our customer service team at support@faya.com within 3 days of receiving your order to initiate the return process.
   • Provide your order number and details of the item(s) you wish to return.
   • Our customer service team will provide you with a return authorization and further instructions on how to return your item(s).
3. Package the item(s) securely and include a copy of your order confirmation or return authorization inside the package.
4. Ship the item(s) to the following address:
   Your Return Address
   City, State, Zip Code
5. Once your return is received and inspected, we will process your refund within 5 business days. Refunds will be issued to the original form of payment.

Contact Us:

If you have any questions or need further assistance, please don't hesitate to contact our customer service team at support@faya.com. We're here to help!

Thank you for choosing Picoky. We appreciate your business!