FAQS

Products

Picoky offers a wide range of fashion products including clothing, accessories, and footwear. Our collections include everything from casual wear to formal attire, catering to various styles and occasions.

Yes, at Picoky, we are committed to ethical sourcing and manufacturing practices. We work closely with our suppliers to ensure that our products are produced in a responsible manner, with respect for both people and the environment.

We provide detailed size charts for each product to help you find the perfect fit. Simply refer to the size chart provided on the product page, and if you have any further questions, our customer service team is always here to assist you.

Ordering and Shipping

Placing an order with Picoky is easy! Simply browse our website, select the items you wish to purchase, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and your order will be processed promptly.

We offer various shipping options to accommodate your needs, including standard shipping and expedited shipping. Shipping costs and delivery times may vary depending on your location and selected shipping method.

Yes, we offer international shipping to many countries worldwide. During the checkout process, you will have the option to select your country for delivery. Please note that international shipping rates and delivery times may vary.

Returns and Exchanges

We want you to be completely satisfied with your purchase from Picoky. If for any reason you are not happy with your order, you may return it within [X] days of receipt for a refund or exchange, subject to certain terms and conditions.

To initiate a return or exchange, please contact our customer service team with your order number and details of the item(s) you wish to return or exchange. We will provide you with further instructions and assistance to ensure a smooth process.

While most items are eligible for return or exchange, certain products may be excluded from our return policy, such as items marked as final sale or items that have been customized or personalized. Please refer to our return policy for more information.