Q: Is Davanchy a real store?
A: Yes. Davanchy is a genuine online store operated under Fayacom Readymade Garments Trading LLC Co, a legally registered business in Dubai, UAE.

Q: Who owns Davanchy?
A: Davanchy is owned and operated by Fayacom Readymade Garments Trading LLC Co, a Dubai-based registered company.

Q: Where is Davanchy located?
A: We are based in Dubai, United Arab Emirates. You can contact us at 📧 hello@davanchy.com or 📱 +971 508750234.

Q: How long has Davanchy been operating?
A: Our website was launched in 2024, and since then we’ve been serving customers worldwide with stylish, high-quality clothing.

Q: Is Davanchy safe to shop from?
A: Yes. We use secure, encrypted payment gateways to protect your transactions, and every order comes with tracking information.

🛒 Orders & Payments

Q: How do I place an order?
A: Simply browse our products, add your favorites to the cart, and proceed to checkout. You’ll receive an email confirmation once your order is placed.

Q: What payment methods do you accept?
A: We accept all major credit/debit cards, PayPal, Stripe and other secure payment options available at checkout.

Q: Can I modify or cancel my order after placing it?
A: Please contact us within 12 hours of placing your order. Once your order is processed, we may not be able to make changes.

🚚 Shipping & Delivery

Q: Do you ship internationally?
A: Yes, we offer worldwide shipping. Shipping costs and times may vary depending on your location.

Q: How long does delivery take?
A: For readymade categories orders are typically dispatched within 2–3 days, for bespoke or custom-made categories orders are typically dispatched within 4–7 days with express shipping. Express Shipping takes 3–7 days, depending on your region.

Q: How can I track my order?
A: Once your order ships, you’ll receive a tracking link via email so you can follow your package in real time.

Q: Do you offer free shipping?
A: Yes! We offer free shipping.

🔄 Returns & Refunds

Q: What is Davanchy’s return policy?
A: If your order arrives defective, damaged, or not as described, not from personalized items, and not from non-returnable categories you can return it for a replacement or refund. We aim to make the process simple and fair.

Q: How long does it take to get a refund?
A: Refunds are typically processed within 10 business days after we receive your returned item.

🎁 Products & Customization

Q: How do I know which size to order?
A: Please refer to our Size Guide on each product page for accurate measurements.

Q: Do you offer customization or personalized items?
A: Yes, most of the items can be customized. Check the product description or contact us for details.

Q: Are your products authentic?
A: Absolutely. Every item is carefully sourced and quality-checked to ensure authenticity.

👤 Account & Support

Q: Do I need an account to shop?
A: No, you can checkout as a guest. However, creating an account allows you to track orders and save favorites.

Q: How do I reset my password?
A: Click “Forgot Password” on the login page and follow the instructions sent to your email.

Q: How can I contact Davanchy?
A: You can reach us by:

📧 Email: hello@davanchy.com

📱 WhatsApp/Mobile: +971 508750234

🌐 Social media: Follow us on Insta